Cassie Carter, PhD Services Portfolio About Cassie Carter Contact Cassie Carter
web & print design, e-commerce, & usability for small businesses, artists, and nonprofits
     
 

Portfolio

 
 

Selected Web Design & e-Commerce Projects

max's kansas city project <maxskansascity.org>
(2002 - present)
 
 
 


The ongoing goal of this project is to give the nonprofit a unique identity of its own, with architecture focused on the charitable mission, while also employing a look and feel expressing the max's kansas city brand (see max's kansas city below). In designing the nonprofit site, I used elements of the original site (www.maxskansascity.org/old), brought in some movement with a Flash header, created a new introductory Flash movie with interactive controls and alternate content for non-Flash-enabled browsers, and reworked the structure and content. I also customized an auction application in Perl. Work remaining includes addition of more photographs to replace the current placeholders, a new content strategy highlighting the organization's fundraising events and charity activities, and a new overall strategy dealing with the relationship between the for-profit and nonprofit sites.

e-Commerce: I configured and customized Miva Merchant and PayPal shopping carts, and implemented Network for Good donations.

 
max's kansas city <maxskansascity.com>
(2002 - present)
 
 
 


Until August 2002, maxskansascity.com was a flat HTML site done in frames with a splash page -- a structure that decreased usability and made maintenance very difficult. I restructured the site using PHP server-side includes to facilitate updates and redesigned the architecture by removing the splash page, redesigning the home page, adding new sections, and enhancing navigation. I also customized and implemented a Perl blog application to make news updates easier (for visitors as well as the people posting news). Major changes are now in the works. I am now working on an interactive "virtual max's" that will allow vistors to tour max's as it looked "back in the day." The image to the left is my digital drawing of one corner of max's famous back room.

e-Commerce: To facilitate sales of T-shirts, CDs, and collectibles, I implemented a PayPal shopping cart. I also set up Amazon.com Associate links to sell max's-related books and videos. I also customized and implemented a Miva Merchant shopping cart.

 
New York Center for AIDS Research <nycar.org>
(2003)
 
 
 


This nonprofit organization offers clinical education programs to medical care providers around the world. I developed an online version of the print brochure for the December 2003 "Women & HIV" conference with an online conference registration solution.

e-Commerce: I provided research on online registration solutions and implemented e-RSVP, a third-party registration solution package that includes payment processing and contact management. Additionally, the site accepts donations via Network for Good.

 
The Hamptons Collection <hamptonscollection.com>
(2002)
 
 
 


My work translating the website for this designer clothing line to interactive e-commerce involved complete information architecture restructuring, graphic design, and marketing strategy. I created a new overall "look and feel" for the site, developed a growable content strategy, and provided research and advice on marketing strategies and customer relationship management.

e-Commerce: I implemented and customized Miva Merchant using 17 add-on modules.

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Pink Pussy Cat Boutique <pinkpussycat.com>
(1999-2000)
 
 
 


The Pink Pussy Cat Boutique is an adult toystore and a pop cultural landmark in New York City as well as in Florida. I redesigned the site from the ground up, on a shoestring budget, and in phases so the site would pay for its own rebirth. (Many elements of my work remain live on the current site.)

e-Commerce: I provided research on shopping cart and payment processing solutions, then set up and configured Americart. The site quickly outgrew Americart and graduated to a more robust solution.

 
VPD Speakers and Entertainment<vpdspeakers.com>
(1998)
 
 
 

This website for a now-defunct booking agency offered various categories of speakers, biographies of individual speakers, and Amazon.com Associates links that allowed the company to earn commissions on sales of books by and about the speakers it represented. In terms of bells and whistles, the site featured an (over-) abundance of hand-coded javascript rollovers -- this was really high-tech at the time!
 
Jim Carroll <catholicboy.com>
(1996-present)
 
 
 


CatholicBoy.com, the authoritative online source on New York poet Jim Carroll, has been my personal Web project since 1996 and is the extension of ongoing scholarly research extending back to 1987. It was to build this site that I learned HTML in 1995. CatholicBoy.com contains more than 500 individual pages, thousands of images, several Flash movies, and dozens of audio and video files. Visitors tell me it is easy to navigate and locate desired information. The site is also home to an ever-growing community of Jim Carroll fans from all over the world.

e-Commerce: this site uses a PayPal shopping cart as well as Amazon.com Associate links.

 
Works in Progress (2004)    
         
Ironway Communications
website design & development
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MySpecialLife.com
website design & development
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Manhattan Trash
website design & development
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Genus Records
website redesign
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The Poetry Project
at St. Mark's Church

e-commerce implementation (EasyCart)

  Matt's Sporting Goods
e-commerce implementation
(Miva Merchant)
         
Misc. Information Architecture Projects
I completed the projects below as an employee of the companies listed.
Hiv4 Portal <hive4.com>
Advanstar Communications (2001)
  In mid-2000, Advanstar Communications launched a suite of B2B portal sites centered on its trade shows and magazines. The goal of the portal was to create “hives” for B2B activity, where buyers and sellers come together.. The sites offered news and events, product and service listings, communication tools, and a wide range of other features. As lead information architect, I redesigned global elements of the portal template to improve usability across all of the Hive4 sites. I enhanced site navigation, redesigned the registration process and the help system, and designed a new Request for Information (RFI) process. For more information about this project, please see my B2B Portal Case Study. (Note: Advanstar's strategy changed at the end of 2001 and the portal concept was abandoned.)
     
    Frontline Solutions <frontlinetoday.com>
    Frontline Solutions Magazine is a leading B2B publication geared towards IT professionals in various industries who wish to be on the "frontline" of technology, and its website was a member of the "Hive4" portal. I designed a Decision Tree Tool to help IT professionals choose the technologies they need and connect with suppliers.
     
    Hotel & Motel Management <hotelmotel.com>
     

Hotel & Motel Management is among the top trade publications in the hospitality industry. While everything else has changed since 2001, the Hotel Franchise Fee Calculator I designed for this member of the "Hive4" portal is still alive and kicking.

Flash Movie!
This flash movie demonstrates the IA process as applied to Hotel & Motel Management's "Franchise Fee Calculator."
     
    Hive4Telecom <hive4telecom.com>
      Hive4Telecom was a successful telecom industry publication, and its website was a member of the "Hive4" portal. I architected the (Request for Information) procedure, which was later implemented on Frontline Solutions and Hotel & Motel Management, described above.
     
 
Postopia <postopia.com>
Ogilvy Interactive (2000)
    Postopia is Post Cereals' exceptionally successful kids' site. Media Metrix listed it at #6 in its May 2001 "Top 15 Newcomers" list. I developed the specifications for the site and designed the registration process to comply with COPPA requirements.
     
 
Misc. Direct Marketing Tests
Harvest Advertising (1999)
    NuLink <nulink.com>
      NuLink was an Internet Service Provider that allowed subscribers to pay either by credit card or by "LEC billing," which is when a service is billed to your phone bill. I designed the registration process and developed the sales pitch and "tour" introducing users to NuLink features.
     
    Email Update <emailupdate.com>
      Email Update was a marketing test. I researched permission marketing, architected the user interaction, and wrote the copy. Please be assured I did not create the "look and feel." Desite being hideously ugly, the test was successful, and the concept was applied to several of the company's other websites.
     
    Free Surprise Gifts <freesurprisegifts.com>
      Free Surprise Gifts was designed originally (in 1998) as the online equivalent of a direct marketing mailer. It greeted users with a bright red splash page with flashing yellow, blue, and chartreuse graphics, and users were required to provide their email addresses in order to gain access to the exciting free goodies so colorfully promised. I redesigned the color scheme around the pastel-colored icons hidden inside and "rewired" the registration process (using Cold Fusion) so that it conformed to a permission marketing model--that is, users were allowed to view the content of the site and request email updates if they found the content valuable.
 
   
©2004 Cassie Carter